PRIVACY POLICY

Our Commitment

Pacific Quorum Vancouver Island is committed to protecting your privacy and all personal information that we collect.

 Why We Collect Information

  •  To access creditworthiness;
  •  To identify and communicate with you;
  •  To establish eligibility for tenancy;
  •  To comply with any legal requirements;
  •  To process payments;
  •  To ensure the orderly management of the rental, commercial and strata properties that we manage;
  •  To manage our relationships with our clients, employees, contractors and suppliers.

Consent

Except where authorized we will not use or disclose your personal information unless you have provided us with your consent. We will only request the information that we need for the purposes that we have identified to you.

Protecting Your Information

We are committed to ensuring the security of your personal information, and as a result we will review and upgrade our storage and security systems on a regular basis. Access to your personal information will be limited to our clients and employees within our organization. Please contact us with respect to any changes to your personal information. If you believe that any of the information that we have collected about you is inaccurate or incomplete us to change it. 

Access to Your Personal Information

You may request access to your personal information and the ways in which that information has been used and disclosed by contacting our Privacy Officer.

When providing your personal information, we will edit out certain information as required or authorized by law, including the personal information of other individuals, information that is subject to an investigation, confidential commercial information and any information that may be protected by privilege.

Privacy Inquires

To request access to your personal information or if you should have any questions regarding our Privacy Policy or practices, please contact our Privacy Officer in writing or by phone:

PACIFIC QUORUM VANCOUVER ISLAND

ATTN: DALE SCHUSS, PRIVACY OFFICER

PO BOX 53531 BROADMEAD

VICTORIA, BC V8X 5K2

TEL:250-658-8060

To Strata Property Owners

It is a requirement under law for us to provide you with our privacy policy which details what we do with any information we obtain from you.

DISPUTE RESOLUTION

Pacific Quorum Vancouver Island will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this policy.

If you are not satisfied with our resolution and you are a resident of British Columbia, you can contact the Information and Privacy Commissioner of British Columbia who can be reached at:

Office of the Information and Privacy Commissioner for British Columbia
PO Box 9038 Stn. Prov. Govt.
Victoria B.C. V8W 9A4